FAQ

What is UrAssist?
UrAssist is a pump-assisted urine collection device for consumers and health care institutions. The device is an alternative to catheters, urinals, bedpans and diapers.

What are the benefits of pump-assisted technology?
The fluid pump drains the urine from the collection cup into the collection bag reducing unwanted moisture, spills, and leakage which can cause rashes, infections as well as frequently soiled garments and bed linens.

How does UrAssist work?
The patient urinates into an external, non-invasive collection cup. The pump drains the urine from the collection cup through the tubing and into a collection bag that has enough capacity to store 1100 ml of fluid - about a day's volume of urine. (The average adult voids approx. 960ml/day).

How does UrAssist incorporate into health care facilities?
UrAssist attaches to either side of hospital/facility bedrails. The device is portable and can easily be repositioned for patient care.

How does UrAssist fit into patients' lives?
For consumers, UrAssist is for use at home or on the go attaching to wheelchairs, scooters, beds, and it even has an accessory enabling use while in an easy chair.

Who is UrAssist for?

UrAssist offers a solution for both consumers and health care facilities.

For consumers, the device provides an alternative for men and women with limited bladder control - who "know they have to go" as well as people with mobility issues preventing them to get to the bathroom on time.

• People with urge and functional incontinence
• Wheelchair users
• The elderly
• People with debilitating physical conditions including Parkinsons Disease, Multiple Sclerosis, etc.

For health care professionals, UrAssist enables patients to independently urinate without assistance from nursing personnel. In the facility, UrAssist is suitable for:

• Patients with limited mobility
• Post-operative surgery patients
• The elderly (ages 65+) with "urge incontinence" needs
• Spinal cord injury ("SCI") patients

What does UrAssist weigh?
UrAssist measures about the size of a laptop and weighs approximately 5 lbs empty and 6 lbs when full.

How much urine does the collection bag hold?
UrAssist stores up to 1100 ml of urine.

What makes UrAssist a good solution for consumers?
UrAssist may minimize the risk of slip and fall accidents by providing convenient bedside, wheelchair and easy chair access. Also, if patients are currently using a catheter, UrAssist greatly reduces the risk of an infection since it's non-invasive. UrAssist reduces unwanted moisture, spills and leaking. It's easy to use, private, discreet, and your patients don't have to wear it under clothing.

What makes UrAssist a good solution for facilities?
UrAssist may minimize the risk of slip and fall accidents by eliminating the need for patients to get up to go to the bathroom. Patient satisfaction is improved and nursing personnel saves time as resources are maximized and patients can independently urinate without calling for assistance. UrAssist may reduce the risk of a urinary tract infections infection by decreasing reliance on catheterization.

What is included in an initial purchase of UrAssist?
UrAssist comes with a battery, quick charge adaptor, and carry case with handle and storage pockets.

How long does the battery last?
When charged it will go about 300 hours before needing recharging. It recharges in about 3 hours.

What supplies are needed?
A cup/tubing assembly, and a collection bag.

How often do the supplies need replacing?
It is suggested that for individual users, the supplies be replaced at minimum on a biweekly basis.

What is the difference between UrAssist for the facility and for the consumer?
The actual UrAssist device is the same for both consumers and facilities. The container, however, is different. For the facility, the hospital bed case is made of durable plastic and features a fluid observation window to monitor patient output. For the consumer, the devise is discreetly contained in a black, nylon carry case that is adaptable to power and manual wheelchairs, scooters, easy chairs and beds.

What accessories are available to consumers?
UrAssist offers accessories that provide increased flexibility to consumers.

• Bedside Holder (for use while in bed)
• Universal Pole Hanger/Rolling Caddy (for use while in an easy chair)
• Valet Arm (for use with manual wheelchairs)

Does UrAssist come in any other colors?
At this time, UrAssist is available in a black carry case. The collection cups are gender-specific with white for male and pink for female.

What kind of maintenance is needed?
Consumers easily maintain UrAssist by rinsing the collection cup, tubing and bag with a vinegar & water solution. The collection cup can also be sprayed with an odor eliminator.

For institutions, UrAssist is sanitized using standard hospital/facility procedures. The disposable supplies will be replaced, and the bag can either be cleaned with a bio-cleanser, or replaced with a new one.

Is UrAssist cleared by the FDA?
Yes, UrAssist received its FDA 510(k) in October, 2006.

What is the warranty?
UrAssist offers a one-year warranty to consumers and a 6 month warranty to facilities.

Is UrAssist covered by Medicare?
UrAssist is not currently covered by Medicare. PMD intends to seek coverage in the spring of 2007 in accordance with Medicare's application requirements.

Is UrAssist covered by insurance companies?
UrAssist is not currently covered by insurance companies. PMD is currently in contact with a number of commercial insurers to pursue coverage.

Do patients need a prescription for UrAssist?
No. UrAssist is an over-the-counter product that can be purchased only through authorized home medical product distributors.

How do patients order UrAssist?
UrAssist is available for purchase only through authorized home medical product distributors. To become an authorized UrAssist distributor, call Preferred Medical Devices at 1-866-699-8646.

How do I become an authorized UrAssist distributor?
Complete the application form on our website or call our toll free number at 1-866-699-8646.

Do I receive any training?
Every UrAssist distributor receives training on the product as well as the various market opportunities.

Is there regional and national advertising support?
Yes. UrAssist's regional and advertising efforts generate leads that are given directly to the authorized UrAssist distributor within a specified zip code.

What form of continued support will be provided?
As an authorized UrAssist distributor, you are assigned a sales professional who provides comprehensive sales and marketing support. In addition, the website enables you with access to a wide variety of downloadable sales and marketing resources.